Feeling social media burnout? Learn how to engage more mindfully to alleviate that and gain meaning from social media relationships with these 3 tips.
Tag: Communication
3 Tips to Deliver Difficult News
In order to build authentic relationships with your customers (and potential customers) you have to create a trusting, transparent relationship. Part of that process is deliver difficult (or downright bad) news with grace. In this post I give you three tips to clearly communicating difficult news that will help you build a trusting, honest relationship with your customers or followers.
Why Your Customer Service Reps Should be Your First Audience as a Marketer
Too often I see customer-facing employees feel disenfranchised by their company. They feel like they are the last to know about programs and products. Make it stop! You need to reverse this trend as a marketer so you don’t over promise and under-deliver. In this post I give you four tips for making sure your customer service reps are always prepared to give graciously to your clients.
Angela Rudolph - Connective Marketing Through Storytelling 