It is not enough to show up. One thing has become abundantly clear to me after graduating from my masters program –in every aspect of your life, you get out of it what you put into it. Showing up is a critical step, but it won’t take you far. For example, getting to the gym…
Tag: internal communication
Why Your Customer Service Reps Should be Your First Audience as a Marketer
Too often I see customer-facing employees feel disenfranchised by their company. They feel like they are the last to know about programs and products. Make it stop! You need to reverse this trend as a marketer so you don’t over promise and under-deliver. In this post I give you four tips for making sure your customer service reps are always prepared to give graciously to your clients.